Hello Hazel Sky Online Customer,
We are so excited to bring our products to you through our online store! This online presence gives us the opportunity to reach people all over the United States, and better serve our community during this COVID-19 pandemic. Check back often as we are constantly adding new products.
While most online stores process with a credit card option, we are unable to do card processing at the moment. For the time being, we are utilizing a payment process method called E-Check through Green, a well respected online merchant processor. By doing E-Check we are allowed to sell all of our instore products like kratom, CBD, and E-liquid. Most card processors do not allow for these types of products to be sold through their systems.
There are a few processors that will allow us to run card for some of these products, and we are working on getting ours up and running. However, the wait times for applications could be up to three months due to the number of stores trying to get online during COVID-19. We hope that by offering E-Check services, we are able to help you get the products you need as soon as possible. Be sure to check back in often as we work hard towards making online shopping easy for you.
Here at Hazel Sky, we understand that you might have questions about this service. Our goal is to help you feel confident in every purchase with us, so listed below are a few of the most frequently asked questions about E-Check/ACH.